Dr. Oscar Barros (Ph.D.U.Wisconsin) is director of the Master in Business Engineering (MBE) at the University of Chile and is a businessman in the IT industry in Chile.He has written ten books with more than 100,000 copies sold. He has also published widely in international scientific and technical journals. Dr. Barros has also been active in consulting, having directed many large-scale projects on Operations Research Modeling, Information Systems Development and Business Process Innovation. He is currently working on the development of business architecture and process patterns and supporting software; results of this work can be seen at www.obarros.cl and blog.obarros.cl.