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New Features in September

Upcoming Conferences and Events
BPTrends will be presenting and participating in the following events:
  • BPM Europe 2008, London, Sept 29-Oct 1. Co-produced by IRM UK & BPTrends.
  • 4th Annual BPM Think Tank, Chicago, October 6-7. Co-produced by OMG & BPTrends
  • Evolve 2008 - IT and Business Alignment Forum, Las Vegas, Nov 10-13. Co-produced by IIR and BPTrends.
Be sure to check out the complete BPM Events Calendar. View Calendar


BPTrends Monthly Email Advisors
System Dynamics and Business Processes. Sept. 9, 2008
This is the first Advisor in which we discuss a process modeling and analysis tool that members will find useful in analyzing the kinds of problems organizations will face as they plan for shifting energy markets and greenhouse emissions.

Processes, BPMN and Business Rules. Sept. 23, 2008
Business process rules and business process models are two sides of the same coin. Business process analysts often forget this, to their peril. If we want to describe processes so business managers can understand and improve them, we need to pay as much attention to rules as we do to processes.

BPTrends Spotlight
BPM Standards. Sept. 16, 2008
September's Spotlight is focused on some of the Articles BPTrends has published on business process standards over the past few years. Some provide insight into trends, while others provide tutorials on the nature of the standards themselves.


Columns
Extreme Competition: BPM is Dead, Viva la BPM
Just when you thought BPM was coasting to a period of comfortable growth potential, Peter Fingar challenges your assessment. Don't get too complacent, he warns, as he cites 7 indicators for the decline of BPM. But, don't despair, he says - there's hope on the horizon, after all.
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MDA Journal: MIS Schools in Decline
In his Column this month, David Frankel discusses the alarming and seemingly precipitous decline in MIS enrollments in colleges and universities, to the extent that some programs have shut down. David makes the point that if this downward trend continues, it could threaten prospects for the continued development of BPM that depends so heavily on a future generation of trained experts. Read his Column for the details of what is happening and what might be done to correct the situation.
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SOA and BPM: Creating Flexible Services
This month, Mike Rosen begins with a review of the basic structure of a service and then turns to practical suggestions for creating a flexible SOA. He cautions, however, against the temptation to do too much. Don't miss his advice on how to maximize the value of your SOA.
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Performance Improvement: A Framework for Defining and Designing the Structure of Work, Part 2
In Part 1 of this three-part series, published in their April Column, the authors discussed their theory of Value Creation Hierarchy (VCH). This month, they add the Value Creation Management System. The three components of the system - performance planned, performance executed, and performance managed - are defined in detail and then illustrated in a series of diagrams that offer a valuable reference to all involved in performance improvement projects.
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Articles
Detail Process Charts: A Common Ground for Business and Development
Ben Graham presents a compelling argument for the use of detail process charting instead of high level process maps for visualizing workflow. Read this Article to learn the benefits of detail charting as well as a concise introduction to its methodology.
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Strategic Planning Process for Information Technology
Recently, Intel Corporation undertook the development and implementation of a new strategic planning process across the enterprise. In this Article, Craig Haydamack, Director of Strategy and Benchmarking at Intel, recounts the process and the lessons learned.
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How BPM, SOA, and EA Can Meet True Customer Needs
Dennis Rohan, a BPR practitioner for over 25 years, proposes that by combining the distinctive strengths of BPM, SOA and EA, you can successfully meet customer needs. His four-step process is presented here and is a must read for all faced with the challenge of assessing customer needs.
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The Service Portfolio of a BPM Center of Excellence
In this Article, Dr. Michael Rosemann, sets out to make the challenge of set-up and delivery of an enterprise-wide BPM system easier for managers responsible for the project. He provides all the tools necessary for a "portfolio management approach" and offers a public sector case study to illustrate the principles of his approach.
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Case Study
Walking the BPM Walk: How Appian Uses its own Technology to Drive its Business
Faced with the need to maintain a competitive edge in the hot enterprise software market, Appian decided to "practice what they preached" and implement their own software as a solution. This Case Study relates the story and reveals some predictable outcomes as well as some surprising benefits that accrued to their organization.
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Book Reviews
The Back of the Napkin: Solving Problems and Selling Ideas with Pictures by Dan Roam
Glenn Assheton-Smith approached The Back of the Napkin with great interest. After all, he'd been using a variety of graphic devices to "tell the story" throughout his business career. His interest was rewarded with "...a handful of really quite remarkable frameworks for applying Visual Thinking to solving all sorts of business problems." Read his review to learn more. You might want to add this book to your library.
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