This section provides a list of some of the more popular books business process change managers might find useful. Book titles that are in bold are those that are especially popular or significant. Book titles that are in blue indicate that a book review can be found in the Resources section of this BPTrends site under the sub-section Book Reviews. All books are listed alphabetically by author's name in one or more of the ten Business Process Communities, and all books are cross indexed in the Communities section of this BPTrends site.

---

Bass, Len, Paul Clements and Rick Kazman. Software Architecture in Practice. Addison-Wesley, 1998.

Boar, Bernard H. Practical Steps for Aligning Information Technology with Business Strategies. Wiley, 1994.

Forester, Jay. Principles of Systems. Pegasus Communications, 1971.

Grindley, Kit Managing IT at Board Level (2nd Ed.) Pitman Publishing, 1995.

Hammer, Michael and James Champy. Reengineering the Corporation: A Manifesto for Business Revolution. Harper Business Book, 1993.

Hammer, Michael. Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives. HarperBusiness, 1997.

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Harmon, Paul. Who's Profiting from Business Process Redesign. Cutter Consortium, 2002. (Report with 2001 statistics on what companies say they are doing.)

Paulk, Mark C., Charles V. Weber, Bill Curtis and Mary Beth Chrissis (Principal contributors and Editors). The Capability Maturity Model: Guidelines for Improving the Software Process. Addison-Wesley, 1995.

Porter, Michael E. Competitive Strategy: Techniques for Analyzing Industries and Competitors. Free Press, 1980. (Though nominally about how to improve software processes, the general CMM model applies to any organization that is trying to get its processes organized.)

Porter, Michael E. Competitive Advantage: Creating and Sustaining Superior Performance. Free Press, 1985.

Price Waterhouse Change Integration Team. Better Change: Best Practices for Transforming Your Organization. Irwin, 1995.

Rummler, Geary and Alan Brache. Improving Performance: How to Manage the White Space on the Organization Chart. (2nd Ed.) Jossey-Bass, 1990.

Scheer, A.-W. ARIS - Business Process Frameworks (3rd Ed). Springer, 1999.

Spewak, Steven H. with Steven C. Hill. Enterprise Architecture Planning: Developing a Blueprint for Data, Applications and Technology. Wiley-QED Publication, 1992.

Sterman, John D. Business Dynamics: Systems Thinking and Modeling for a Complex World. Irwin McGraw-Hill, 2000. (Technical book for those into dynamic modeling of business processes.)

---

Davenport, Thomas H. Process Innovation: Reengineering Work through Information Technology. Harvard Business School Press, 1993.

Eckes, George. The Six Sigma Revolution: How General Electric and Others Turned Process into Profits. John Wiley. 2001.

Grover, Varun and William J. Kettinger. Business Process Change: Reengineering Concepts, Methods and Technologies. Idea Group Publishing, 1995.

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Harry, Mikel J. and Richard Schroeder. Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations. Doubleday & Company, 1999.

Johansson, Henry J., Patrick McHugh, A. John Pendlebury and William A. Wheeler III. Business Process Reengineering: Breakpoint Strategies for Market Dominance. Wiley, 1993.

Juran Institute. The Six Sigma Basic Training Kit: Implementing Juran's 6 Step Quality Improvement Process and Six Sigma Tools. McGraw-Hill, 2001.

Kubeck, Lynn C. Techniques for Business Process Redesign: Tying It All Together. Wiley-QED Publichation, 1995.

Manganelli, Raymond L. and Mark M. Klein. The Reengineering Handbook: A Step-by-Step Guide to Business Transformation. American Management Association, 1994.

Pande, Peter S, Robert P Neuman, and Ronald R. Cavanagh. The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams. McGraw-Hill, 2001.

Petrozzo, Daniel P. and John C. Stepper. Successful Reengineering. Van Nostrand Reinhold, 1994.

Scheer, A.W. ARIS - Business Process Modeling (3rd Ed.) Springer, 1999.

Tkach, Daniel, Walter Fang and Andrew So. Visual Modeling Techniques: Object Technology Using Visual Programming. Addison Wesley, 1996. (Discusses IBM's LOVEM methodology.)

---

Adams, Jonathan, Srinivas Koushik, Guru Vasudeva, and George Galambos. Patterns for e-business: A Strategy for Reuse. IBM Press, 2001.

Allen, Paul and Stuart Frost. Component-Based Development for Enterprise Systems: Applying the SELECT Perspective. Cambridge Uni. Press, 1998.

Allen, Paul. Realizing e-Business with Components. Addison-Wesley, 2001.

Anupindi, Ravi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. van Mieghem, and Eitan Zemel. Managing Buisness Process Flows. Prentice Hall, 1999. (Focuses on operations management.)

Chopra, Sunil and Peter Meindl. Supply Chain Management: Strategy, Planning and Operations. Prentice Hall College Division, 2000.

Curran, Thomas and Gerhard Keller. SAP R/3: Business Blueprint. Prentice Hall, 1998.

Davenport, Thomas H. Mission Critical: Realizing the Promise of Enterprise Systems. Harvard Business School Press, 2000. (The argument for using packaged software applications to standardize processes.)

D'Souza, Desmond Francis and Alan Cameron Willis. Objects, Components, and Frameworks with UML: The Catalysis Approach. Addison-Wesley, 1999.

Eriksson, Hans-Erik and Magnus Penker. Business Modeling with UML: Business Patterns that Work. Wiley, 2000.

Fischer, Layna (Ed.) The Workflow Paradigm: The Impact of Information Technology on Business Process Reengineering (2^nd Ed.). Future Strategies Book, 1995.

Fowler, Martin and Kendall Scott. UML Distilled (2nd Ed) Addison Wesley, 2000. (Best general introduction to UML notation.)

Gamma, Erich, Richard Helm, Ralph Johnson, and John Vissides. Design Patterns: Elements of Reusable Object-Orieneted Software. Addison-Wesley, 1995.

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Harmon, Paul and Curt Hall. Intelligent Software Systems Development: An IS Manager's Guide. Wiley, 1993.

Harmon, Paul and Mark Watson. Understanding UML: The Developer's Guide. Morgan Kaufman, 1998.

Harmon, Paul, Michael Rosen and Michael Guttman. Developing E-Business Systems and Architectures: A Manager's Guide. Morgan Kaufmann, 2001.

Jacobson, Ivar, Maria Ericcson and Agenta Jacobson. The Object Advantage - Business Process Re-Engineering with Object Technology. Addison-Wesley, 1994. (Good general introduction to BPR for those that like use cases and object techniques.)

Jacobson, Ivar, Grady Booch and James Rumbaugh. The Unified Software Development Process. Addison Wesley, 1999.

Kalakota, Ravi and Marcia Robinson. e-Business: Roadmap for Success. Addison-Wesley, 1999.

Keen, Peter and Mark McDonald. The eProcess Edge: Creating Customer Value and Business Wealth in the Internet Era. McGraw-Hill, 2000.

Khoshafian, Setrag, and Marek Buckiewicz. Introduction to Groupware, Workflow, and Workgroup Computing. Wiley, 1995.

Kilov, Haim. Business Specifications. Prentice-Hall, 1999.

Knolmayer, Gerhard, Peter Mertens, and Alexander Zeier. Supply Chain Management Based on SAP Systems. Springer Verlag, 2001.

Kruchten, Philippe. The Rational Unified Process: An Introduction. Addison-Wesley, 1999.

Marshall, Chris. Enterprise Modeling with UML: Designing Successful Software Through Business Analysis. Addison Wesley, 2000.

McClure, Carma. CASE IS Software Automation. Prentice Hall, 1989.

Morgan, Tony. Business Rules and Information Systems: Aligning IT with Business Goals. Addison-Wesley, 2002.

OMG. <>Unified Modeling Language: Specification. The latest version of the UML software development notation is found on the Object Management Group's Web site: www.omg.org as a downloadable document.

Potter, Neil S. and Mary E. Sakry. Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners. Addison-Wesley, 2002

Quantrani, Terry. Visual Modeling with Rational Rose 2000 and UML. Addison-Wesley, 2000.

Rosenburg, Doug, and Kendall Scott. Use Case Driven Object Modeling with UML. Addison-Wesley, 1999.

Scheer, A.-W. Business Process Engineering: Reference Models for Industrial Enterprises (2nd Ed). Springer, 1994.

Scheer, A-W., Ferri Abolhassan, Wolfgang Jost and Mathias Kirchmer (Eds.) Business Process Excellence: ARIS in Practice. Springr-Verlag, 2003. (A review of some uses of ARIS, including SAP and SCOM applications.)

Smith, Howard, Douglas Neal, Lynette Ferrara and Francis Hayden. The Emergence of Business Process Management. Computer Science Corporation (CSC) Research Services. January 2002. (Good report that describes the XML business process language approach.)

Smith, Howard, Peter Fingar and Ismael Ghalimi. Business Process Management: The Third Wave. Meghan-Kiffer Press, 2002.

van der Aalst, Wil M. P. and K.M. van Hee. Workflow Management: Models, Methods and Systems. MIT Press, 2002.

---

Curtis, Bill, William E. Hefley and Sally A. Miller. The People Capability Maturity Model: Guidelines for Improving the Workforce. Addison-Wesley, 2002.

Drucker, Peter F., David Garvin, Dorothy Leonard, Susan Straus, and John Seely Brown. Harvard Business Review on Knowledge Management. Harvard Business School Press, 1998.

Gilbert, Thomas F. Human Competence: Engineering Worthy Performance. McGraw Hill, 1978.

Rummler, Geary and Alan Brache. Improving Performance: How to Manage the White Space on the Organization Chart. (2nd Ed.) Jossey-Bass, 1990. (Has important chapters on how to analyze and improve human performance of process activities.)

Senge, Peter M. The Fifth Discipline: The Art & Practice of the Learning Organization. Currency Doubleday, 1994. (Great introduction to systems dynamics as applied to the way people think about what happens at an organization.)

Stolovitch, Harold D. and Erica J. Keeps (Eds.). Handbook of Human Perfromance Technology: Second Edition: Improving Individual and Organizational Performance Worldwide. ISPI/Jossey-Bass/Pfeiffer, 1999.

Van Tiem, Darline M., James L. Moseley, and Joan Conway Dessinger. Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance. ISPI, 2000.

---

Champy, James. Reengineering Management: The Mandate for New Leadership. Harper Business Book, 1995.

Hammer, Michael. Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives. HarperBusiness, 1997.

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Kaplan, Robert S. and David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.

---

Carr, David K., Kelvin J. Hard, and William J. Trahant. Managing the Change Process: Field Book for Change Agents, Team Leaders, and Reengineering Managers. Mcgraw-Hill Trade, 1995. (Coopers & Lybrand experiences in helping companies.)

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Kaplan, Robert S. and David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.

Manganelli, Raymond L. and Mark M. Klein. The Reengineering Handbook: A Step-by-Step Guide to Business Transformation. American Management Association, 1994.

Price Waterhouse Change Integration Team. Better Change: Best Practices for Transforming Your Organization. Irwin, 1995.

---

Cooper, Robert Gravlin. Winning at New Products: Accelerating the Process from Idea to Launch. Perseus Publishing, 2001.

Rosenau, Milton D., Abbie Griffin, George A. Castellion, and Ned F. Anschuetz. The PDMA Handbook of New Product Development. John Wiley & Sons, 1996.

---

Cooper, Robert Gravlin. Winning at New Products: Accelerating the Process from Idea to Launch. Perseus Publishing, 2001.

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Selden, Paul H. Sales Process Engineering: A Personal Workshop. American Soc. For Quality, 1997.

---

Anupindi, Ravi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. van Mieghem, and Eitan Zemel. Managing Buisness Process Flows. Prentice Hall, 1999. (Focuses on operations management.)

Chopra, Sunil and Peter Meindl. Supply Chain Management: Strategy, Planning and Operations. Prentice Hall College Division, 2000.

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Knolmayer, Gerhard, Peter Mertens, and Alexander Zeier. Supply Chain Management Based on SAP Systems. Springer Verlag, 2001.

---

Harmon, Paul. Business Process Change: A Manager's Guide to Improving, Redesigning and Automating Processes. Morgan-Kaufmann,

Paulk, Mark C., Charles V. Weber, Bill Curtis and Mary Beth Chrissis (Principal contributors and Editors). The Capability Maturity Model: Guidelines for Improving the Software Process. Addison-Wesley, 1995.

Porter, Michael E. Competitive Strategy: Techniques for Analyzing Industries and Competitors. Free Press, 1980.

Rummler, Geary and Alan Brache. Improving Performance: How to Manage the White Space on the Organization Chart. (2nd Ed.) Jossey-Bass, 1990. (Has important chapters on how to analyze and improve HR activities.)

Teufel, Thomas, Jurgen Robricht and Peter Willems. SAP Processes: Financial Accounting and Controlling. Addison Wesley, 2003.